Connect to Care with online addiction treatment that meets you where you are – now available in Kingsport.
Eligible patients in Kingsport can now receive addiction treatment services from anywhere using mobile device or desktop computer. Addiction treatment plans combine both virtual and in-person visits. If you or someone you know is struggling with addiction there is hope.
What can I expect with online addiction treatment in Kingsport?
Get ready for your visit
A Spero Health Patient Care Representative will determine your eligibility for online addiction treatment services and will work with you to schedule your first appointment.
Prepare your device
A Spero Health Patient Care Representative will send you all the information you need to connect with your provider or counselor which will include website links and meetings codes for your first visit. If using a computer, you will need an application that can do video conferencing and has a web camera installed. For best results, we recommend a high-speed internet connection and Google Chrome for your web browser.
Time for your appointment
At the time of your appointment, make sure you are in a comfortable and private area — a quiet place to avoid background noise. Click on the meeting link given to you by a Patient Care Representative and you will be greeted by a Spero Health team member who will collect some information from you and connect you to your provider.
Urine sample collection
Once your appointment is over, you will be required to stop by the nearest clinic within 48 hours to provide a urine sample and pick up a new home test kit for follow-up visits. Your Patient Care Representative will walk you through this process.
We take your insurance — Commercial and Medicaid.
Is it right for me?
Connect to Care makes lifesaving drug and alcohol addiction treatment more accessible to people who may not live close to a treatment clinic.
Fitting treatment into a work schedule and around family commitments can be difficult. Connect to Care gives you the flexibility to more easily.
Social and Recovery Support
We know that recovery and social support is vital to being successful in long term recovery. Connect to Care offers regular interaction with treatment professionals as well as interactive online group sessions where patients engage with others who are experiencing similar challenges.
Frequently Asked Questions
Why choose online addiction treatment?
Online addiction treatment gives patients the ability to attend treatment from anywhere with internet access. It offers flexibility so patients can continue to work, go to school and meet the needs of their families.
Is online addiction treatment as effective as visiting a clinic in-person?
Research has shown favorable outcomes when evaluating addiction treatment services delivered online. Because of enhanced convenience, ability to maintain employment because of appointment flexibility, and overall cost savings – patient satisfaction is high.
Will I participate in group or individual counseling?
Although our program offers individual or group counseling based on the patient’s unique needs, we believe that group counseling is an evidenced-based practice that can be beneficial to patients.
If I do online addiction treatment, will I still have to provide a urine sample?
Yes, in most cases you will be asked to come to the nearest clinic or lab diagnostic testing facility to provide a urine sample within 48 hours of your appointment.
Does insurance cover online addiction treatment?
In many cases, health insurance benefits will cover online addiction treatment, but coverage varies depending on insurance policies. If you want to know if your insurance will cover these services please call 866-755-4258 to speak to a Spero Health patient care representative.
Want to learn more or book an appointment?
If you would like to schedule an appointment, or just have questions about the program, submit this form and our patient care team will get back to you shortly. For emergencies call 911 or visit your nearest hospital.